Lotto.com, a top online lottery delivery service, informs Casino.org that it has just registered its two millionth client. 

Lotto.com, along with its rivals like Jackpocket.com and Jackpot.com, enables players in states where online lottery sales are banned to buy game plays online. Customers purchase a ticket for draw games and scratch-offs, which requires a physical lottery courier to go to a physical store to finalize the transaction. 

Lotto.com, the pioneer online lottery platform in the United States, reports that its customer base has surpassed two million accounts.

"It’s an incredible milestone for us, reaching two million customers with our accessible and convenient way to order lottery tickets,” said Lotto.com CEO Thomas Metzger. “We are especially proud to expand our customer base knowing this increases the incremental funds that our platform brings to the good causes that state lotteries support.”

The release from Lotto.com stated that it took the company two years to gain one million customers, but less than a year to double that number to two million accounts. Lotto.com is based in Jersey City, New Jersey. 

Industry Within Range 

Currently, only nine states — Georgia, Illinois, Kentucky, Michigan, New Hampshire, North Dakota, North Carolina, Pennsylvania, and Virginia — permit their lotteries to provide online game sales and instant scratch-off tickets. The lottery in Washington, DC, also allows online purchases. 

In the 36 additional states with a state-operated lottery, tickets must be bought in person from an authorized seller. Lotto.com and its rivals aim to offer individuals who may not be able to physically go to a lottery retail location, or prefer the ease of playing from home, the opportunity to do so in specific states that permit courier services. 

The increasing popularity of lottery courier services has led some lottery officials to reconsider if such third-party operations should be permitted. The California Lottery, the third-wealthiest state lottery with sales exceeding $9.2 billion in 2024, announced last month that utilizing a lottery courier infringes on the lottery's regulations, making winning tickets acquired online invalid. 

California lottery authorities stated that the lottery was intended to assist not only public education but also to benefit small businesses that sell tickets. 

“App-based and online lottery ticket resellers are not permitted to operate in California. Sales of California Lottery tickets by mail, online, or via a mobile application are illegal. Anyone who buys their tickets through a digital reseller is ineligible to win,” the California Lottery website reads.

Lotto.com Activities 

Although California has adopted a strict position on lottery courier services, numerous other states permit — or at least fail to clearly ban — their use. Lotto.com can be accessed in Arizona, Arkansas, Colorado, Nebraska, Minnesota, New Jersey, New York, Ohio, Oregon, and Texas. 

New York continued to be the wealthiest lottery state last year, with 2023 sales exceeding $10.5 billion. Florida followed with $9.8 billion. 

Lotto.com imposes different service fees that vary between 15% and 25% of the ticket cost. For example, $10 in Powerball tickets can range from $11.50 to $12.25, depending on which state the courier service is utilized. 

Lotto.com does not deduct a portion of a winning ticket nor impose fees on cash withdrawals, although fees from third-party payment processors may be applicable. A convenience charge is also imposed on account deposits in New York.